Manager of Default Servicing & Asset Management
Vontive
Vontive is a growing FinTech company focused on leveraging our proprietary technology to make accessing capital fast and simple for real estate investors involved in fix-and-flip projects or rental properties purchases. Vontive recently internalized its loan servicing operations and is now developing a robust loan servicing unit with a clear strategy for expanding its capabilities and responsibilities.
Position Summary
Vontive seeks a Manager of Default Servicing & Asset Management to lead loss mitigation and recovery efforts across the portfolio. This role requires immediate hands-on default management with progression to team leadership.
Key Responsibilities
- Manage collection strategies for 30+ day delinquencies
- Design and implement waterfall collection campaigns (call, text, email)
- Coordinate forbearance agreements and payment plans
- Direct Notice of Default filings per state requirements
- Manage vendor network including attorneys, property preservation, and REO agents
- Track all portfolio related expenses and ensure accurate recording of costs on loan level
- Track foreclosure timelines and critical dates across jurisdictions
- Negotiate short sales and deed-in-lieu arrangements
- Oversee REO disposition including listing, offers, and closing
- Maintain detailed asset status reporting for investors
- Coordinate with construction monitoring for incomplete projects
- Calculate and apply default interest and fees per loan documents
- Interface with Capital Markets on investor-specific default protocols
- Build specialized workout team as default volume increases
Required Qualifications
- 7+ years residential mortgage default servicing experience
- Expert knowledge of state foreclosure laws and timelines
- Experience with construction lien priorities and mechanics lien issues
- Understanding of bankruptcy chapters 7, 11, and 13 procedures
- Proven track record of loss mitigation and recovery maximization
- Strong negotiation and vendor management skills
- Experience with FHA/VA/USDA loss mitigation (if applicable)
- Ability to commute to San Antonio office (hybrid)
- Bachelor's degree or equivalent
Benefits
- Competitive salary and compensation package
- Comprehensive medical, dental and vision coverage
- Monthly fitness stipend
- Healthy snacks, beverages and meals at the office
- Company-sponsored events and volunteering opportunities
- Unlimited PTO
- Short- and long-term disability coverage
- Life insurance policy
At Vontive, you will find a team committed to diversity, inclusion, and values of:
Integrity: Always demonstrating the highest ethical standards.
Accountability: Consistently delivering on our commitments to our clients, partners, communities, and each other.
Candor: Creating an environment where people are heard when they speak up, and where trust, honesty, and respect are at the forefront of our relationships.
Prudence: Always acting in the best interest of our stakeholders and for the long-term integrity of the business.
Execution: Managing our priorities, decisions, and work to aggressively grow the business in fulfillment of our mission.
Culture: Valuing and promoting diversity in our hiring, through our business practices, and by giving back to our communities.
Empowerment: Trusting each other to always do the right thing.
Vontive is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.