Location: Cape Town or Gauteng. Remote or office-based.

Timing: Full-time, starting as soon as possible. Applications reviewed on a rolling basis.

About the Role

The Chief of Staff to the COO will be a strategic thought partner and force multiplier, enabling the COO to operate more effectively and efficiently. This role is ideal for someone who thrives in high-growth environments, has a strong analytical background, and is passionate about solving operational challenges with data-driven insights.

You’ll play a critical role in helping shape and execute the company’s operational strategy, overseeing key initiatives, and ensuring alignment across teams. You will work at the intersection of strategy, analytics, and execution.

Areas of responsibility:

Strategic Planning & Execution

• Partner with the COO to define and drive the company’s operational strategy and OKRs.
• Track progress on strategic initiatives and ensure cross-departmental alignment.
• Lead or support special projects across operations, finance, and product teams.

Data & Analytics

• Design and implement dashboards, reports, and models to monitor KPIs, uncover insights, and identify opportunities for operational efficiency.
• Provide analytical support for high-impact decisions related to growth, resource allocation, and business process optimization.
• Synthesize large data sets into actionable insights and strategic recommendations.
  

Operational Efficiency

• Identify bottlenecks, inefficiencies, and areas for process improvement across the organization.
• Build and maintain systems that enhance operational scalability.
• Coordinate with internal stakeholders to streamline workflows and improve execution velocity.
  

COO Enablement

• Prepare briefing materials, presentations, and reports for internal and external meetings.
• Serve as a liaison between the COO and other executives, teams, and external stakeholders.
• Attend key meetings with or on behalf of the COO to ensure follow-up on action items.

Qualifications

• 2- 4 years of experience in management consulting, investment banking, operations, strategy, or a fast-paced startup environment.
• Strong analytical skills and proficiency in Excel/Google Sheets, SQL, and data visualization tools (e.g., Looker, Tableau, Power BI).
• Experience in project management and cross-functional collaboration.
• Exceptional communication and presentation skills.
• Ability to think strategically while also diving deep into operational details.
• High degree of discretion, integrity, and judgment in handling confidential information.

Bonus

• Prior experience in a Chief of Staff or operational strategy role.
• Familiarity with SaaS, marketplaces, or B2B startups.
• MBA or advanced degree in a quantitative field.

Remuneration will be commensurate with experience and may include equity. Plentify also offers several exciting benefits like unlimited vacation, concrete support for mental wellness, and a people-centric work culture.

How to apply

Email your cover letter, resume, and academic transcripts to careers@plentify.io being sure to highlight your interest in our mission and your relevant qualifications and experience.