What is the purpose of this role?

The Head of Data will lead and mature DOOR’s data capabilities, transforming how we collect, govern, and use data to power smart building solutions. This role ensures our data assets are reliable, accessible, and strategically leveraged to drive innovation, operational efficiency, and AI/ML-powered insights across the business.

What is the role?

This Director-level role is responsible for driving data excellence across the organization by fostering a culture of data-driven decision-making, building trusted data infrastructure, and partnering cross-functionally to support self-service and operational analytics. You will oversee a growing team of engineers and analysts and play a key role in enabling predictive AI/ML use cases by ensuring high-quality, well-modeled, and accessible data.

This is an ideal role for a data leader who combines technical acumen with business insight, and who thrives on cross-functional collaboration and creating scalable systems that empower teams to make better decisions.

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

• Data & Analytics Strategy: Define and execute a comprehensive data roadmap aligned with business priorities, growth initiatives, and AI/ML objectives.
• Team Leadership: Build, lead, and mentor a high-performing team of data engineers and analysts. Foster a culture of trust, curiosity, collaboration, and accountability.
• Cross-Functional Partnership: Work closely with Product, Operations, Finance, Sales, and Executive teams to establish trusted metrics, enable self-service analytics, and improve data fluency across the organization.
• Data Governance: Champion data governance and quality initiatives. Lead cross-functional efforts to define data ownership, improve upstream data reliability, and implement best practices for documentation, validation, and compliance.
• ML-Ready Data: Collaborate with the AI/ML team to identify, prepare, and deliver high-quality datasets to support model development, training, and deployment. This includes supporting feature engineering, cohorting, and experimentation frameworks.
• Metrics & Measurement: Advocate for a metric-driven culture. Standardize and socialize key performance indicators across departments to align on business goals and performance tracking.
• Tooling & Architecture: Evaluate and scale our modern data stack (e.g. dbt, Sigma, Snowflake, Kafka, etc.) to meet the needs of a growing business and evolving data complexity.
• Data Enablement: Empower stakeholders through scalable reporting solutions, training, and support to drive widespread adoption of self-service analytics.
• Continuous Improvement: Identify and lead initiatives to improve data workflows, reduce technical debt, and increase efficiency and reliability in the analytics pipeline.

What do you bring to DOOR?

• Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Economics) or equivalent practical experience.
• 8+ years of experience in data, analytics, or data engineering, with 3+ years in leadership roles.
• Demonstrated success leading teams and delivering cross-functional data initiatives in high-growth or technology-driven environments.
• Strong SQL and data modeling skills, including experience with modern data transformation tools such as dbt or SQLMesh.
• Deep understanding of data governance, including practices around data quality, documentation, access controls, and lifecycle management.
• Experience working alongside AI/ML teams to deliver training datasets, enable experimentation, and support productionization.
• Proficiency with BI tools such as Sigma, Tableau, or Power BI; experience with Python is a plus
• Excellent communication and stakeholder management skills, with a track record of building trust and credibility across business functions.
• Strong project management and prioritization abilities, with comfort operating in ambiguous, fast-moving environments.

Preferred Qualifications

• Familiarity with cloud data platforms (AWS, GCP, or Azure) and modern data tooling.
• Experience contributing to data governance councils or cross-functional data initiatives.
• Passion for team development and building a diverse, inclusive, and psychologically safe team culture.

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

What is required (travel & physical requirements)?

• Occasional Travel to DOOR locations & fairs/conferences.
• This role will be remote

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, vision and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:

• Parental Leave
  DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off
  We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Days
  We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• Comprehensive Health Coverage
  We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
• Life & AD&D Insurance
  DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits
  We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
• Retirement Planning
  Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
• DOOR Equipment Setup!
  Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.