Do you love coming up with clear and creative solutions to complex design problems?

Then Jobber might be the place for you! We’re looking for an Intermediate Product Designer to join our Product Design team.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The team:

As an instrumental part of the Win Work Product Development team, our Product Designers work closely with Product Managers and Engineers to achieve goals for our business and our users. Product Design at Jobber is decentralized, meaning you’ll work in tandem with a set group of Engineers and Product Managers on the Websites Team, gaining expertise and becoming a design leader for your peers. This group is central to the success of Jobber—focused on creating software that delivers value to tens of thousands of people around the world!

The role:

Our Product Design team turns sketchbook ideas into impactful user experiences. By balancing UI, UX, research, and content design, we shape all parts of the user's experience.

As a designer in the Win Work Group, you will shape and define how service providers market and grow their businesses. You will help create new futures for service providers and their customers by understanding their distinct challenges and crafting amazing end to end experiences that help them expand their client base and support their business growth. Join us in shaping the future of small businesses!

In this role, you will be responsible for design planning, vision, and delivery of our Websites product. Websites is a central strategic piece in our suite of marketing products, using AI automation to let our customers build strong authentic online presence, drive SEO, and serve as a top of the funnel new business conversion tool. In order to achieve this, you will need an understanding of marketing in addition to product design.

We believe in constant growth. In this role, you will collaborate with amazing staff and principal designers, and report directly to a Design Director focused on challenging you, developing your skills, and helping you grow further in your career!

As an Intermediate Product Designer, you will:

• Be part of a product group, striving to deliver creative solutions across our product ecosystem.
• Set a design vision for your team and stakeholders through wireframes, flow diagrams, interface designs, and mockups.
• Strive to understand your users through qualitative and quantitative research methods and influence the people around you with your findings.
• Ensure your team and other teams are delivering a consistent, thoughtful and thorough user experience with all of the work they release.
• Contribute to, and often lead UX strategy within in close partnership with your Product Owner.
• You should be comfortable running interviews, workshops, and design reviews.

To be successful, you should:

• Have established and relevant experience as a designer in a team setting working with web or mobile SaaS products.
• Showcase practical use of the tools needed for your craft (including AI tools) and know which tool to use and when.
• Demonstrate impact of intersection of AI and content design on customer experience.
• Display an understanding of the difference between a good and bad user experience and influence positive change to the latter.
• Possess expert visual and interaction experience that can be seen in your shared portfolio.
• Have the curiosity to dig into customer pains and come out the other end with beautiful solutions and engaging experiences. You won’t always have success in what you make, so seeing the positive side of failure will drive you forward!
• Have an understanding of the constraints and opportunities of designing for the web and mobile
• Be an expert in collaboration! Design is all about communication; next-level communication skills, including written, verbal, and visual are a must.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth. Our salary ranges are designed to reflect the progression from learning the role to truly excelling. This role has a minimum annual salary of $106,600 CAD, a midpoint of $125,400 CAD, and a maximum salary of $144,200 CAD.

We design our compensation to reflect each new hire's skills, experience, and the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!