Head of People Operations
Darwin Homes
About Darwin Homes Inc.
At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents - often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved.
Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour, and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.
About the role:
We’re looking for a strategic and hands-on Head of People Operations to lead the full employee lifecycle. You’ll own all aspects of HR, Payroll, Talent Acquisition, Benefits, Compliance, and Culture, building scalable processes that keep us compliant, connected, and growing with purpose. This role is ideal for a builder - someone who thrives in fast-moving environments, can zoom out to strategy, and still dive into day-to-day execution when needed. They will be leading a small but talented offshore team.
What you'll do:
- Oversee all HR, Payroll, Talent Acquisition, and Compliance
- Serve as the HRIS/ATS Admin - managing platform releases, user access, integrations, and troubleshooting across HR, Payroll, and IT.
- Ensure compliant I-9 verification, employee documentation, and onboarding/offboarding procedures.
- Lead company orientation for all new hires and ensure alignment of onboarding processes globally.
Drive HR Excellence & Compliance
- Manage Gracehill training compliance, employee handbooks, and policy updates in collaboration with Legal and our parent company.
- Oversee SOX compliance for HR & Payroll
- Partner with external and parent-company partners on compliance, investigations, and HR risk management.
- Handle employee relations, including investigations, performance improvement plans (PIPs), and ADA/FMLA cases.
- Administer state taxes, FMLA dues, and unemployment for all entities.
- Lead Performance reviews, merit increases.
Own Payroll & Benefits
- Lead bi-monthly payroll processing and four monthly payroll reviews to ensure accuracy and timeliness.
- Manage all aspects of benefits administration - from annual enrollment to audits, renewals, and year-end processing.
- Administer the company’s 401(k) (Fidelity) and ESPP programs, including hardship approvals, syncing errors, and compliance reporting.
Lead Recruiting & Workforce Planning
- Oversee all recruiting and Offshore Vendor Management for new and backfill positions across the organization.
- Serve as point of contact for background checks (Checkr) and coordinate reviews of any flagged cases with legal.
- Collaborate with leaders to forecast hiring needs and maintain compliant, scalable recruiting practices.
Required Qualifications:
- 10+ years of HR, Talent Acquisition & People Operations experience, including 5+ years in a senior leadership role.
- Prior experience working with start-up organization
- Experience managing multi-entity structures or subsidiaries.
- 5+ years in HRIS systems Administration (Rippling strongly preferred).
- 5+ yrs working knowledge of U.S. employment law, payroll tax compliance, FMLA, and ADA regulations.
- Prior experience managing 401(k), ESPP, and benefit administration end-to-end.
- 3+ yrs leading investigations, performance management, and compliance audits
Preferred Qualifications:
- Experience working with or for a publicly traded or SOX-compliant organization.
- Background in SaaS, PropTech, or high-growth start-up environments.
- Prior vendor and stakeholder management across multiple time zones.
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.