Account Coordinator - Inside Sales

Job Description

• Media & Tech Solutions for existing real estate agency clients.

• Provide valuable “engine room” support for our Inside Sales teams.

• Hybrid work, fun close-knit team, history of internal promotion.

About Domain and CoStar Group

Domain is one of Australia's most trusted and loved property brands, helping millions of Australians find their dream home and stay informed about the property market. Now, Domain has joined forces with CoStar Group, a global leader in real estate information, analytics, and online marketplaces to take the next big leap in property technology and data innovation.

As part of CoStar Group, an S&P 500 company with more than 35 years of experience transforming how people understand and transact real estate, Domain is entering an exciting new era of growth. CoStar is investing heavily in new products, technology, and people to revolutionise how Australians access property data, insights, and marketplaces. This is a rare opportunity to join a world-class research team at the intersection of two powerful brands - Domain's local market expertise and CoStar's global scale and technology - as we build the future of real estate intelligence together.

About the Role

As an Account Coordinator and under the wing of an experienced Sales Leader, you will sit within a tight-knit support team that act as the engine room for a remote team of 25 fun-loving salespeople spread all across Australia who use virtual meetings and phone calls to manage relationships with our huge portfolio of existing residential Real Estate Agency clients.

You will plug in to a fantastic team culture, with team events throughout the year and a good balance of working from home and in the office.

For a passionate salesperson, you’ve come at a good time!
With Domain now part of the Costar Group, this is just the beginning as our tech gets better and our teams get bigger, bringing more opportunities to choose your own adventure and follow in the footsteps of other Account Coordinators that have developed into amazing salespeople, and now living their best lives at Domain.

In a typical day you can expect to:

• Assist Account / Sales Executives with a wide range of tasks - e.g. creating tailored proposals, handling client correspondence, vetting new leads, creating reports and producing sales data.

• Facilitate admin tasks to ensure client and team requests are quickly and effectively completed.

• Responding to ad-hoc tasks and queries including billing and invoicing, working cross-functionally with Credit and Customer Experience teams.

• Provide feedback, escalate issues, and shape processes to help drive improvements and efficiencies.

• Expand your product knowledge across the Domain solutions, quickly becoming an industry expert within Residential Real Estate.

Our Ideal Person:

ESSENTIAL:

• Previous experience in a Coordinator role or similar team support function.

• Ability to attend a Domain office minimum of 3x per week.

• Experience with general admin tasks.

• Excellent sense of speed, time management and organisation skills.

• Great with people.

• Full working rights for a full-time permanent position.

NICE TO HAVES:

• Industry experience in Saas, Print / Digital Media or Real Estate.

Why Join Us:

We're the right-sized business for you to make a real impact, with a workplace culture where you can be you. There’s so many perks! Here’s some of the favourites…

• Hybrid working.

• Up to 20 weeks paid parental leave for primary carers.

• Wellbeing Leave.

• Novated leasing through Autopia.

• Leadership development programs, LinkedIn Learning and more.

• Regular social events including our famous Innovation Days and annual BBQ!
  

What’s Next?

We’ll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there’s a match, one of our recruitment consultants will reach out - so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.

Apply now to help us drive progress in diversity, equity, and inclusion. We are devoted to fostering a diverse and supportive work environment and warmly welcome applications from Aboriginal and Torres Strait Islander peoples. If you have any accessibility needs or require accommodations during the application process, please let us know, and we will ensure you receive the support you need.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing