Job Summary

Iron Mountain is seeking a skilled Operations Supervisor, Clutter Field Team to join our Clutter team. In this role, you will be responsible for leading the end-to-end inbound and outbound logistics operations and coaching a team of 20-30 field employees. Clutter, now seamlessly integrated with Iron Mountain, is disrupting the self-storage and moving industries by offering affordable, flexible, and dependable service nationwide, driven by cutting-edge technology.

What You'll Do

In this role, you will:

• Drive success by efficiently managing all field routes, taking ownership of customer problem-solving, and maintaining the highest standards for quality assurance in both customer service and proper item packing.

• Collaborate with the Customer Experience team and dive into operational data to identify complex inventory or customer challenges and develop solutions for process optimization.

• Develop and implement training programs, providing frequent and direct feedback to transform team members into operational champions, ensuring efficiency and high performance.

What You'll Bring

The ideal candidate will have:

• A minimum of 3 years of relevant professional work experience in operations.

• Proven ability in leading teams for at least 2 years within an operations environment, such as work, sports, or military organizations.

• Strong knowledge of operations management, logistics, and data-driven problem-solving.

• A valid driver's license and a clean driving record.

• Flexibility with hours and shifts considering our cyclical business.

What We Offer (Benefits)

• Clutter operates 7 days a week in this market and you will be expected to work 5 of these 7 days, including weekends.

• This role is expected to be a day shift but this may flex or change based on business need.

• Competitive compensation and benefits aligned with the experience.

• Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.

• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.

• Professional Growth: Opportunities for continuous learning and professional growth within an evolving global organization.

Call to Action: If you are ready to lead an innovative operations team, apply today to join the Clutter team!

Reasonably expected salary range: $76,500.00 - $95,600.00

Category: Operations Group

#Clutter

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0094704

Unleash Your Potential with Clutter and Iron Mountain!

Step into a new era of innovation and legacy with Clutter and Iron Mountain. By teaming up, we're rewriting storage norms, merging our future-focused mindset with Iron Mountain's industry expertise.

Clutter’s cutting-edge technology offers affordable, flexible, and dependable service nationwide. With our seamless logistics platform, we're disrupting the $60B/year self-storage and moving industries. Our mission is simple: to make lives more convenient, letting you enjoy what you love. Driven by convenience, security, and flexibility, we're not just archiving documents – we're crafting personalized storage experiences with our exceptional people, smart tech, and pristine spaces.

Experience a career that blends innovation and legacy – welcome to Clutter, now seamlessly integrated with Iron Mountain.