About CarbonCure Technologies

CarbonCure Technologies is a fast-growing carbon utilization tech company deploying easy-to-adopt solutions that enable concrete producers to use captured CO₂ to produce reliable, lower carbon concrete mixes. With hundreds of systems operating across dozens of countries, millions of truckloads of CarbonCure mixes have supplied thousands of sustainable construction projects worldwide amid surging demand for greener building materials. CarbonCure’s cutting-edge research and innovation have garnered global recognition and prestigious awards, most notably the Carbon XPRIZE Grand Prize and induction into the Cleantech 100 Hall of Fame. CarbonCure’s investors include Breakthrough Energy Ventures, Blue Earth Capital, BDC, Amazon, Taronga Ventures, 2150, Microsoft, Samsung Ventures, BH3 Growth Equity, Carbon Direct, GreenSoil Investments and Mitsubishi Corporation. Follow CarbonCure on LinkedIn.

Our Culture

Our team is made up of energetic, entrepreneurial individuals who are passionate about driving meaningful solutions to combat climate change. Besides being dedicated to our mission, we believe in work-life balance and active involvement in our local community. We value integrity and accountability; and our core values include Customer Success, Earned Trust, Straight Talk and A Thriving Team. We don’t take ourselves too seriously, but we are here to change the world.

Purpose Driven Position

As a Customer Relations Manager, you’ll play a key role in helping our customers achieve measurable value and long-term success. You will build strong relationships with executive sponsors and key stakeholders, ensuring they recognize the return on their investment and maintain confidence in our partnership. This involves guiding producers through the seamless integration of CarbonCure technology into their daily operations, while providing clear visibility into the performance data, sustainability benefits, and business impact they gain from our solutions.

The ideal candidate is a skilled relationship builder who can earn the trust of senior leaders while remaining attentive to daily account needs. You are confident in discussing production metrics and return on investment (ROI) with executives. Your motivation lies in helping customers grow their businesses, whether that involves supporting internal alignment, enabling sales teams to position CarbonCure as a key differentiator, or demonstrating the environmental benefits to downstream customers.

What you'll be doing

• Build trusted relationships with executive sponsors, ensuring their business goals are clearly understood and that they see measurable return on their investment in CarbonCure.
• Support executive sponsors through onboarding by setting clear expectations, aligning with production objectives, and demonstrating value early in the partnership.
• Help customers succeed by equipping their sales and technical teams with the messaging, data, and case studies needed to demonstrate CarbonCure’s sustainability and performance benefits to key stakeholders — including contractors, architects, engineers, specifiers, and approving bodies such as DOTs and regulatory agencies.
• Monitor usage data and production metrics to identify underutilization, risks, or opportunities to enhance ROI and overall customer success.
• Lead renewal discussions, manage escalations, and identify opportunities for customers to expand their adoption of CarbonCure across additional plants or projects.

• Collaborate with internal teams to provide customers with the resources, training, and data they need to succeed, ensuring continued alignment with their executive sponsors.
• Travel as needed (up to 50%) to visit customer sites and build meaningful relationships with key stakeholders across all levels of their organization.

What you'll need to succeed

• 5+ years of experience in customer success, account management, or similar customer-facing role, with a strong background in the concrete industry (i.e. ready-mix, precast, aggregates, cement, or construction materials).
• Deep knowledge of how concrete plants and producers operate, including batching, QC, and customer sales processes, and the ability to influence adoption in that environment.
• Proven ability to drive consistent product usage and connect it directly to ROI, margin improvements, and competitive differentiation.
• Experience helping customers demonstrate value internally and externally, including supporting sales teams and sustainability initiatives.
• Strong business acumen with the ability to clearly connect technology outcomes to financial and operational results.
• Comfort navigating technical conversations and collaborating with cross-functional teams.
• Knowledge of carbon credits and sustainability frameworks is an asset.
• Comfortable working in a fast-paced, growth-oriented environment.
• A proactive mindset with strong problem-solving skills and attention to detail.
• Willingness to travel to customer sites (up to 50%).

We are changing the world. We need you, please contact us.

Closing Statement

We would like to thank all applicants for their interest. Please note only those selected for an interview will be contacted. If you feel passionate about this opportunity and believe that you have the skills to excel in this role, apply! Or if this sounds like someone you know, please share this posting.

We want you to know that you can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself. We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ people, veterans and people with disabilities.