As a Project Manager, you'll play a critical role in planning and managing high-impact deployments for private equity (PE)-backed contractor groups and their affiliated operating companies. This role sits at the intersection of implementation, consulting, and relationship management. You will manage the onboarding process across complex organizational structures involving multiple stakeholders, from field operators to C-level executives, ensuring successful go-lives and maximizing customer adoption and satisfaction. You should be comfortable guiding and influencing customers to standardize processes that result in repeatable solution deployments.

This is a unique opportunity for someone with a background in Enterprise SaaS (ERP or Accounting Systems, etc.) Project implementation, ERP, and a strong understanding of the service and construction industry, particularly within PE-backed environments.

What you'll do:

• Lead complex implementations across multiple operating companies under PE holding structures and other multi-location strategic accounts.
• Serve as a trusted advisor to customer stakeholders, translating detailed project plans into success roadmaps that align with how customers envision their own projects.
• Manage 8–10 concurrent implementation projects, typically lasting 3-6 months each.
• Collaborate with internal teams (Solution Architects, Implementers, Subject Matter Experts, etc.) to ensure delivery milestones are met and client feedback is incorporated.
• Own stakeholder communication, identifying and mitigating risks, surfacing blockers, managing expectations, and ensuring alignment across diverse business units and decision-makers.
• Contribute to continuous improvement of implementation processes, especially within the Strategic segment, by identifying patterns, gaps, and scalable best practices.
• Where you’ll go (and how often):
  
  
• We have customers across the US and Canada, so our top candidates will be ready, willing, and able to travel as necessary to assist with our legendary customer implementations.
• Travel targets up to 25% during busy periods throughout the US and Canada.

What we look for:

• 3+ years of B2B SaaS Project Management experience, ideally with exposure to complex, multi-entity deployments.
• Industry experience or familiarity with construction, field services, or ERP/accounting platforms.
• Comfort engaging with both tactical users and strategic stakeholders.
• Proficiency with project planning tools and processes.
• Exceptional written and verbal communication skills; ability to navigate ambiguity, and drive consensus.
• Experience working with private equity stakeholders or enterprise clients is a major plus.

Preferred tools & platforms:

• Salesforce, JIRA, GUIDEcx, Slack, Confluence
• Familiarity with project tracking and UAT processes