Senior Business Analyst

Bp

Bp

IT, Sales & Business Development
Kuala Lumpur, Malaysia
Posted on Mar 11, 2026

Entity:

Technology


Job Family Group:

IT&S Group


Job Description:

Let me tell you about the role

A Business Analyst at bp provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews and workshops, they capture, refine, and define business requirements and then collaborate with technology colleagues to deliver solutions that meet both user and business needs, ensuring successful roll-out and product adoption.

What you will deliver

  • User research: Engage with users (internal/external – B2B/B2C), observe and analyze their workflows, and extract meaningful insights about how they perform a process and get along with products. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions.

  • Requirements definition: Take ownership for eliciting requirements through various techniques such as interviews, workshops, and document analysis. They lead workshops to assemble and refine requirements, consider tradeoffs, and ensure a clear understanding of system constraints. Additionally, they collaborate with compose teams to develop solutions that meet both business and user needs.

  • Prioritization and Operations: Drive prioritization in collaboration with business partners and technology to deliver most valuable and feasible solution within stipulated timeframe. Ensure best practices are followed for software development.

  • Relationship management: Build positive relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and teamwork.

  • Business process change: Lead business process workshops to analyze and map business processes, find opportunities for process improvements, and implements changes to improve efficiency and effectiveness.

  • Data analysis: Analyze and model data requirements, understand data models and database develop to support sophisticated datasets, and provide insights and recommendations based on data analysis to support decision-making.

  • Service delivery: Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution. Ensure milestones are met, and report/escalate to leadership to mitigate risks.

What you will need to be successful (experience and qualifications)

  • Bachelor’s degree or Master's degree in business administration, Information Technology, or a related field, or equivalent experience.

  • Strong analytical and problem-solving skills

  • Superb oral and written communication skills

  • Ability to build positive relationships with a variety of domain experts

  • Technical proficiency in areas such as data analysis and modeling, service design, and application design Preferred experience and skills:

  • Strategic mind-set to look at long term vision, and ability to translate strategy into tactical ways of working

  • Good understanding of end-to-end software lifecycle development

  • Exposure to SAP technologies, including SAP Commerce and SAP ERP

  • Demonstrable experience as a Business Analyst or in a similar role

  • Familiarity with business analysis tools (e.g., ADO, Power BI)

About bp

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Travel Requirement

No travel is expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:

ADO.NET, Agile Working, Business Communications, IT Business Analysis, Prioritization, Project Stakeholder Management, Requirements Gathering, SAP Products, Stakeholder Management, Strategic Stakeholder Management, Ways of Working


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.