Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

This role is part of the BP organization supporting the Castrol Lubricants business for the Global Marine and Energy sectors (GME).

• Responsible for managing and coordinating sales support and customer operations within the assigned area of responsibility within the direct or indirect channels, improving sales force effectiveness and efficiency, enabling an efficient interface between sales, sales & customer operations, technical services, and the customer, sharing best practice amongst sales professionals and highlighting improvement opportunities to optimize sales performance.
• The role plays a pivotal part in building and maintaining excellent and effective business relationships between the customers and the organization through the effective delivery of our processes, contracted offers and commitments.

Job Summary

• Supporting sale leadership with evaluation of customer-related value creation opportunities.
• Assess attractiveness and fit of existing customers, prospects, and opportunities with market objectives. Share and hand over information / leads to sales for implementation/actioning.
• Support the sales forecasting process working closely with operations advisors and account managers.
• Drive the sales team to update, adjust, and prioritise entries within the prospecting pipeline register through transparency and reporting of prospecting KPIs helping Account Managers achieve sales and prospecting goals in-line with the area sales and prospecting conversion targets as set in Lubricants Business Management process.
• Review state of account plans/joint business plans across the direct and indirect channels ensuring that plans are in place and up to date. Support Account Managers by making visible performance vs these plans to ensure proactive measures and appropriate resource allocation.
• Coordinate between sales and Customer Service team for customer on-boarding and changes required.
• Be the custodian of the customer contracting process to new contracts as well as review and tracking of existing contracts. Support the sales team by providing fully prepared contracts to support customer conversations.
• Prepare product and services offers to customers in cooperation with Account Managers, Technical Services and Pricing to ensure that offers made are aligned with the offer strategy and that any exceptional offers are fully engaged with and supported through the exceptions management process to secure product availability and timely set-up.
• Meeting with Account Managers’ customers, prospects; covering for AMs’ during periods of leave.

Qualifications

Education

Minimum Graduate or tertiary Business qualification with equivalent experience.

Experience

• At least 4 years of Commercials experience in sales/sales support roles.
• Experience in Marine and Energy or Oil and Gas industry would be preferable.

Skills & Competencies

• Excellent proficiency in English and Spanish language - speaking, reading, and writing is required.
• Ability to understand the customer needs (potentially in different marketplaces) High analytical and data interpretation skills
• Ability to build relationships and networks at all internal levels and externally. Ability to understand international trends and market.
• Proficiency in Microsoft office, Power BI, Sales force, CRM, SAP, applications are essential for the success of this role.
• Ability to develop and implement strategic and tactical business plans to meet and set challenging personal and team targets, schedules and deadlines through constructive prioritization and time management.

Work location & Shift pattern

Santa Fe offices - 7:00am to 3:00pm - Flexibility in working hours.

Hybrid, 2 days remote and 3 days in the office (Tu/We/Th).

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Business Acumen, Coaching, Commercial Acumen, Commercial performance, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Training, Customer Value Proposition, Digital Fluency, Internal alignment, Managing strategic partnerships, market, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Partner relationship management, Product Ownership, Sector

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.