Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

Join Our Team a The Business Support Analyst plays a key role in ensuring the accuracy, compliance, and efficiency of bp’s pricing operations. This role requires a strong understanding of Customer Policies, processes, systems, and tools to support Pricing Managers, Sales, Sales Support, and Finance teams.

You will be responsible for managing and validating pricing master data, ensuring compliance with Delegation of Authority (DoA), supporting pricing analytics, and resolving complex pricing and invoice-related queries. You will operate at country, cluster, or regional level and contribute to delivering high‑quality insights for decision-making.

In this role, you will:

• Manage customer and support requests professionally from first contact to resolution.
• Escalate activities that are not actioned within agreed timelines.
• Contribute to individual, team, and organisational targets.
• Demonstrate strong team collaboration, constructive communication, and active listening.
• Build and maintain professional relationships with internal and external stakeholders.
• Monitor and validate pricing master data, including: Customer hierarchy, Prices, discounts, rebates, Contracts, investments, promotions, Net Hard Floors (NHF), Target List Prices (TLP)
• Ensure compliance with Customer Policies and Delegation of Authority for all pricing changes.
• Manage escalations related to pricing and data discrepancies.
• Support and resolve complex price or invoice-related issues.
• Track SMART pricing initiatives and report progress to Pricing, Sales, and Marketing teams.
• Monitor pricing waterfall implementation and pricing DoA across channels.
• Produce pricing analytics and maintain price files and MI in line with regional standards.
• Issue monthly/quarterly/annual MI and reporting with clear commentary.
• Ensure pricing decisions are supported by accurate, fact‑based data.
• Support implementation of customer policy within country/cluster/region.
• Maintain high compliance levels and support market growth in complex B2B and B2C channels.
• Work confidently with MI systems and advanced Excel models, even when data may be incomplete or requires assumptions.

What you will need to be successful:

• Minimum 3 years of relevant experience in Customer Service or Finance
• Pricing knowledge and understanding of pricing processes
• Strong organizational and time‑management skills
• Proven ability to:
  • Meet tight deadlines
  • Adapt approach and style based on changing requirements
  • Manage conflicting priorities and negotiate timeframes
  • Build contingency plans to minimise disruptions
  • Foster a positive team environment and effectively share knowledge

• Fluency in English
• Strong analytical and problem‑solving skills
• High proficiency in Excel
• Intermediate proficiency in SAP and other systems

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Business Analysis, Business modelling, Data Analysis, Methods and tools, Product Management, Project Management, Requirements definition and management, Stakeholder Management, User Experience Design, User experience research

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.