Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Overview:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement,

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team?

Join our team, and develop your career in an encouraging, forward-thinking environment!

Role: People Data Services Specialist

Key Accountabilities:

• The purpose of the People Data Specialist role is to provide guidance and information to employees, managers and HR on employee process and data changes, across the breadth of the Workday processes. The specialist administers employee data changes and manages any associated cases such as changes to work schedule, location, personal data, etc
• Perform transactions and manage associated tasks for both employee and organization data requests i.e., transactional corrections & rescinds
• Understand how each step of the workflows work and what are needed for the desired outcome from the customer
• Ability to differentiate between countries and or businesses and business scenarios of what is needed and when there may be local delivery activity
• Review and approve steps to ensure alignment with policy and established thresholds
• Deliver record and document image management services within agreed performance targets and statutory legal, fiscal or regulatory obligations
• Ensure that employee and organization data integrity is always maintained, following global data management processes and procedures
• Adherence to Service and Solutions Standard Operating Procedures (SOP’s)
• Willingness to support ad hoc business and Services & Solutions project work as required
• Work collaboratively with other regions to identify, raise and apply continuous improvements to services
• Support acceptance testing for Services & Solutions technology changes
• Continually enhances self-awareness and actively seeks input from others on impact and effectiveness
• Good organizational skills – works both proactively and reactively and able to manage multiple priorities and complete tasks on time
• Applies judgment and insight to all activities performed
• Ability to display excellent communication skills both written and verbally
• An individual contributor and team player who proactively provides support to colleagues and works well within a team
• Demonstrates strong customer service skills
• Acknowledges, manages and mitigates risk and acts with high level of integrity and respect for data privacy

Essential Education, Experience and Job Requirements:

• A university degree or its equivalent.
• Minimum of 2-4 years of HR Operations/ relevant previous experience
• Knowledge of Workday, and CRM systems

Join our Team and advance your career as a People Data Services Specialist!

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning, Problem Solving, Project and programme management {+ 5 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.