Senior Business Analyst (Technology Solutions)
Bp
IT
Kuala Lumpur, Malaysia
Posted on Nov 12, 2025
Entity:
Technology
Job Family Group:
Job Description:
You will become part of a dynamic and forward-thinking team Consent, Identity & Data Subject Management, where innovation and collaboration are at the heart of everything we do. Our team is dedicated to building modern, secure, and scalable identity and privacy solutions that not only meet the evolving needs of our B2C consumers and B2B customers but also set industry standards for excellence for years to come.
What sets us apart is our developer-first mindset—every solution is crafted with the end-user and developer experience in mind, ensuring seamless integration, usability, and adoption. We foster a culture of openness, continuous learning, and shared ownership, where every team member is encouraged to contribute ideas and challenge the status quo. Our commitment to consistent, centralized experiences means we prioritize reliability and simplicity, making it easier for our partners and customers to trust and adopt our solutions.
Let me tell you about the role
A Business Analyst at bp provides enduring deep domain expertise to bridge the gap between business goals and technology solutions. Using techniques such as data analysis, customer and partner interviews and workshops, they gather, refine, and define business requirements and then collaborate with technology colleagues to deliver solutions that meet both user and business needs, ensuring successful roll-out and adoption of solutions.
What you will deliver
User research: Engage with users, observe and analyze their workflows, and extract meaningful insights about how they perform a process and interact with a product or system. This involves uncovering pain points, process mapping, pattern recognition, and connecting learnings to potential solutions.
Requirements definition: Take responsibility for eliciting requirements through various techniques such as interviews, workshops, and document analysis. Lead workshops to assemble and refine requirements, consider tradeoffs, and ensure a clear understanding of system constraints. Collaborate with design teams to develop solutions that meet both business and user needs. In addition, support the product owner with backlog refinement & management based on identified requirements.
Relationship management: Build strong relationships with commercial and technology partners at all levels within a distributed team, ensuring effective communication, alignment and collaboration.
Business process change: Lead business process workshops to analyze and map business processes, find opportunities for process improvements, and implements changes to enhance efficiency and effectiveness.
Data analysis: Analyze and model data requirements, understand data models and database design to support sophisticated datasets, provide insights and recommendations based on data analysis to support decision-making.
Service delivery: Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly and concisely in order to bring quick resolution.
Agile delivery: Lead on delivery management of small to medium sized initiatives spanning different solutions across the portfolio. Includes leading agile ceremonies such as sprint planning & playback, facilitating estimation and assignment of development tasks and maintaining the backlog & delivery plans. Support cutover planning and early life support, including feedback collection and operational readiness
What you will need to be successful (experience and qualifications)
Strong analytical and problem-solving skills.
Superb oral and written communication skills.
Ability to build positive relationships with a variety of domain experts.
Excellent stakeholder management and cross-functional coordination.
Technical proficiency in areas such as data analysis and modeling, service design, and application design.
Strong experience in Agile methodologies.
Experience with customer-facing solutions eg. identity, authentication or privacy related.
The competencies for a business analyst at this level include a skillful understanding of the core principles and practices of business analysis. At this grade, a business analyst is expected to have comprehensive theoretical, technical, and sometimes specialized knowledge that they use to solve difficult problems and complete complex tasks independently. Specifically, they should be proficient in areas such as requirements definition, stakeholder management, service delivery, testing, business process change, and data analysis. This level of competency allows them to lead initiatives and see them through to the end, demonstrating a high level of skill and expertise in their domain.
Preferred experience:
Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent experience.
Demonstrable experience as a Technical Business Analyst or in a similar role.
Familiarity with business analysis tools (e.g., ADO, Power BI).
About bp
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What we offer:
It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life! These benefits include:
Generous salary package including an annual bonus program and individual performance-based incentives.
Additional EPF contributions totaling 15%.
Excellent work-life balance & flexible working arrangements
Collaborative environment that celebrates achievements, diversity, and culture
Ongoing career development and progression opportunities in a global organization
16 weeks paid parental leave (4 weeks partner leave)
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
