Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.

FBT defines, owns, sources and operates efficient and standardised business services for the bp.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Budapest Team and advance your career as a Senior Supply Chain Operational Coordinator!

Please note this is a fixed-term contract until approx. end of January 2028.

In this role you will support the Castrol Supply Chain and Customer Operations with process simplification and standardisation in line with the Global Process Design Standards and with the Castrol strategy to achieve enhanced customer experience and cost efficiency as well as efficiency delivery within the Customer Service & Supply Chain teams.

The Senior Supply Chain Operational Coordinator plays a key role in the Castrol Business Transformation programmes by ensuring effective processes and interfaces are in place to meet customer expectations.

You will work with a team of analysts, also in close cooperation with the operational teams, Marketing and Sourcing and NPI teams in Castrol Supply Chain.

Key Accountabilities:

• Drive expertise in Supply Chain processes and provide recommendations for process and efficiency enhancements.

• Represent the E2E Customer and Supply Chain view in process related workshops and conversations, drive value adding outcomes with real customer impact.

• Consider the impact of transformational projects on the Customer Service & Supply Chain processes and ensure functional processes are aligned and can be operated without any interruption; ensure functional interfaces within the process work efficiently.

• Lead FBT driven Continuous Improvement projects to gain tangible productivity improvements, play an active role in any Castrol driven CI projects (O2C Transformation) with the same objective.

• Ensure the Global Process Standards are embedded in the Customer Service & Supply Chain operations by driving regular process audits, ensure training materials and process documentation are up to date and training are delivered to the target population.

• Secure proper communication of process changes towards Operational users, Learning and Development and other stakeholders such as Team leaders, Service Managers and Process leads.

• Support the management decision process to deliver the strategy by providing data and analytics and recommendations based on process expertise.

• Ensure adherence to International Trade Regulations (ITR) and Anti-Corruption and Bribery (ACB) requirements, highlight and escalate any issues discovered related to these.

• Ensure process documentation and training materials are created, reviewed and updated in a timely manner where required

• Conduct regular control activities for the Castrol Customer operations, ensuring compliance and monitoring internal control effectiveness.

• Complete process reviews and propose improvements to align and standardise across the Castrol organisation and ensure changes are embedded and adhered consistently

• Proactively identify gaps in existing and to-be processes, propose and implement continuous improvement opportunities incorporating best practices.

• Work closely with the FBT GPO, Castrol Process Excellence and the Castrol Process Architects on joint projects, system and process improvements.

Essential Education, Experience and Job Requirements:

• University/College degree preferably in Economics, Supply Chain or similar.

• 7+ years of experience working in a Customer Service/ Supply Chain, Castrol environment.

• High degree of O2C and Supply Chain process knowledge.

• High level of SAP, Kianxis, Tableau and Salesforce Proficiency.

• Project management and transition experience.

• High Level of IT proficiency in Microsoft packages.

• Excellent written/oral communication skills and ability to build effective working relationships.

• Exceptional time management and organization skills.

• Strong organizational skills/self-management.

Desirable Criteria:

• Ability to demonstrate a strong understanding of customers’ needs / behaviors.

• Highly motivated and ambitious to deliver value to end customers and business.

• Change management skills.

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements

• Life & health insurance, medical care package

• Flexible working schedule: home office up to 2 days / week, based on team agreement

• Opportunity to build up long term career path and develop your skills with wide range of learning options

• Family friendly workplace e.g.: Extended parental leave, Mother-baby room

• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

• Possibility to join our social communities and networks

• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.