Entity:

Finance

Job Family Group:

Business Support Group

Job Description:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Finance Team and advance your career as a GBS Data Operations - Technical Writer Lead
Company:** BP Business Sol (HC)

Job Summary

We are seeking a highly skilled and experienced Technical Writer Lead to spearhead the documentation efforts for our GBS Data Operations. This role will be crucial in ensuring clarity, accuracy, and accessibility of technical information, supporting our data initiatives and encouraging a culture of knowledge sharing within the organization.

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Job Responsibilities

* Lead the development, organization, and maintenance of comprehensive technical documentation for GBS Data Operations, including user manuals, process guides, API documentation, data dictionaries, and operational procedures.
* Collaborate closely with data engineers, analysts, product owners, and other collaborators to gather information, understand technical concepts, and translate complex data processes into clear, concise, and user-friendly content.
* Establish and implement documentation standards, guidelines, and style guides to ensure consistency and quality across all technical documentation.
* Develop and implement strategies for effective knowledge management and information dissemination within the GBS Data Operations team and across the wider organization.
* Mentor and guide junior technical writers or team members on standard methodologies in technical communication.
* Conduct research and analysis to identify documentation needs, difficulties, and opportunities for improvement.
* Lead strategic partnerships with internal teams and external vendors to optimize documentation tools and platforms.
* Contribute to the identification and mitigation of risks related to data documentation and knowledge gaps.
* Actively engage with partners to capture feedback and continuously improve the effectiveness and utility of technical documentation.

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Job Qualifications

* Validated experience as a Technical Writer Lead or Senior Technical Writer, preferably within data operations, data science, or a related technical field.
* Strong understanding of **Agility core practices** and experience working in agile environments.
* Outstanding **Communication** skills, both written and verbal, with the ability to explain sophisticated technical concepts to diverse audiences.
* Demonstrated **Analytical Thinking** and **Data Analysis** skills to understand and interpret technical data and processes.
* A keen eye for detail and a dedication to accuracy, coupled with **Creativity and Innovation** in communicating information effectively.
* Proficiency in **Digital Fluency**, including experience with documentation tools, content management systems, and collaboration platforms.
* Experience with **Integration** of documentation within broader technical ecosystems.
* Strong **Partner Engagement** and **Customer Management** abilities, with a consistent track record of building and maintaining effective relationships.
* Excellent **Decision Making** skills with the ability to prioritize tasks and prioritise multiple documentation projects simultaneously.
* Familiarity with **Research and insights** methodologies to inform documentation strategies.
* Understanding of **Commercial Competence** and its application to technical documentation within a business context.
* Awareness of **Sustainability awareness and a** desire to integrate balanced practices into documentation where applicable.
* Experience with **Risk Management** pertaining to data governance and documentation.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital Fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.