Entity:

People, Culture & Communications

Job Family Group:

Business Support Group

Job Description:

Imagine making your future about helping to create a more sustainable future of the planet. That’s the opportunity open to you when you join bp as a graduate.

Our purpose is to reach net zero by 2050 or sooner. We will do this by working hard to decarbonize and diversify our business, expanding electric vehicle charging points and exploring new technologies and solutions. Over the next decade, we’ll become a different kind of energy company.

And that's what our global Business and Technology Centers (BTC) organization is here to do – put digital at the heart of our business and accelerate the transformation of bp's business processes across the globe. We are business process professionals, working as a unified organization across finance, customer service, procurement, trading, HR services, tax and other functional areas to fully support BP in its global operations and aims, driving cutting-edge digital solutions and agile ways of working.

As the BTC organization continues to grow and accommodates more, it has the opportunity to deliver additional value in six core areas:

- Risk and control: Enhancing BP's business and system controls through improved governance and implementation of global process designs, systems templates and control frameworks.

- Process effectiveness: Increasing cash and working capital delivery; improved process effectiveness and reliability through delivering an accurate outcome first time.

- Process efficiency: Driving commonality of global processes and building these into standard templates to be incorporated into our ERP (Enterprise Resource Planning) systems implementations and our continuous improvement activities across operational processes.

- Quality service: Delivering enhanced customer services to the businesses we serve and BPs customers, through our well-trained, professional people.

- Capability: Developing future leaders for the organization through talent management BP and career mapping and developing deep expertise in the domain of process.

- Business Partnering : Establishing a business strong understanding and developing a professional guidance to optimize and increase the business with our stakeholders and customers

About the Discipline: People, Culture and Communications (PC&C) - Operations and Advisory (O&A) Apprentice

Designed for undergraduate students, our 12 months industrial training programme is designed to give you maximum exposure to our PC&C Operations & Advisory business.

The PC&C Operations & Advisory business Apprentice will support the HR team by assisting with various administrative and operational HR tasks. This role offers the opportunity to gain hands-on experience in HR processes and contribute to the efficiency and effectiveness of HR service delivery.

Key Responsibilities:

• Actively pursue knowledge about the business operations and team dynamics to enhance understanding and contribute effectively to the work environment.
• Respond promptly to ticket-based inquiries and requests, ensuring timely resolution and high-quality support for users.
• Maintain accurate records and documentation related to O&A activities and transactions, ensuring compliance with organizational standards.
• Engage in continuous learning about O&A processes and best practices to enhance service quality and operational efficiency.
• Communicate effectively with internal team members and stakeholders to address process-related questions and concerns, fostering a collaborative work environment.
• Perform task of O&A processes, overseeing system functionality and providing user support to ensure optimal performance.
• Ensure confidentiality and proper handling of sensitive employee information, adhering to data protection regulations and company policies.
• Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions that enhance overall service delivery.

Qualifications:

• Currently pursuing or recently completed a degree in Human Resources/Business Administration
• Strong organizational skills with a keen attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to handle sensitive and confidential information with discretion.
• Positive attitude and willingness to learn.
• Previous experience in an office environment or HR-related role is a plus but not required.

Skills:

• Analytical thinking and problem-solving abilities.
• Ability to work independently and as part of a team.
• Effective time management and prioritization skills.
• Customer service-oriented with a positive attitude.
• Adaptability and eagerness to learn and take on new challenges.

What We Offer:

• Gain practical experience in various HR functions and processes.
• Develop a comprehensive understanding of HR shared services operations.
• Enhance skills in data management and HRIS.
• Improve communication and customer service skills within an HR context.
• Participate in professional development and HR training opportunities.
• Mentorship and guidance from experienced HR professionals.
• Opportunity to work in a dynamic and supportive team environment.
• Networking opportunities and professional development.
• Potential for full-time employment upon successful completion of the internship.

Follow us:

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Creativity and Innovation, Data Analysis, Decision Making, Digital Fluency, Integration, Managing strategic partnerships, Research and insights, Risk Management, Stakeholder Engagement, Stakeholder Management, Sustainability awareness and action

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.