Entity:

Customers & Products

Job Family Group:

Operations Group

Job Description:

The Airport Operations Manager (AOM) is responsible for leading safe, efficient, and customer-focused aviation fuel operations across three airports in New Zealand. It requires a dynamic leader who can drive operational excellence, foster a culture of safety and inclusion, and ensure alignment with broader commercial strategies.

Oversee all aspects of airport operations for multiple airport sites in a region. This includes:

• Managing airside operations

• Overseeing a fleet of refueling vehicles

• Supporting frontline teams to deliver high performance and exceptional service to airline customers

Key Responsibilities

• Leadership & Team Support: Provide strong leadership to frontline teams, foster a positive culture of safety, performance and continuous improvement and act as a role model for the Safety Leadership Principles.

• Operational Excellence & Compliance: Ensure safe, efficient and complaint operations across three airports (Auckland, Wellington & Christchurch) and adhere to all local regulatory requirements and global aviation industry and bp standards.

• Customer Service Delivery: Maintain a high level of service to airline customers and ensure operational reliability and responsiveness.

• Fleet Management: Oversee maintenance and operational readiness of approximately 50 refueling vehicles and ensure all assets are fit for purpose and meet safety and performance standards.

• Diversity and Inclusion: Champion diverse and inclusive teams across airport operations and promote collaboration and mutual respect across all roles and backgrounds.

• Cross- functional Collaboration: Work closely with the Sales and Commercial teams and align airport operations with broader business strategies and objectives.

• Incident Response: Coordinate responses to operational incidents, including emergency situations like aircraft accidents or natural disasters affecting airport infrastructure.

• Stakeholder Engagement: Build relationships with stakeholders, including airlines, airports, ground handlers and government agencies, to ensure smooth collaboration and communication. Regulatory Roles: perform the roles of 'Senior Person' as required in the CAA Supply Organization Certificate and TSL (Transport Service License).

Qualifications

• At least 10 years experience in airport operations or related field, preferably in leadership roles.

• Bachelor’s degree in Business, Engineering or Aviation, preferred but not required.

• Proven experience in leading frontline operational teams, with a focus on building a positive workplace culture and enhancing team morale.

• Ability to create inclusive, high performing environments, fostering trust, engagement and accountability across diverse and remote teams.

• Track record of implementing employee engagement initiatives that drive motivation and retention.

• Demonstrated leadership in HSSE within high-risk operational environments, including proven ability to embed a safety-first culture.

• Experience with leading Union negotiations, Collective agreements and IR matters.

Travel Requirement

Some travel may be required with this role, this is negotiable

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Asset health monitoring, Asset Life Cycle Management, Asset operations management, Authentic Leadership, Collaboration, Control of Work, Control Room Operations, Cost Leadership, Crisis and emergency response management, Decision Making, Field Operations, Integrity Management, Leading through ambiguity, Maintenance general, Management of change, OMS and bp requirements, Optimization, Plant preparation and reinstatement, Problem Solving, Procedures and practices, Process Safety Management, Refining process technology, Regulatory Compliance {+ 7 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.