Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!

Mobility & Convenience Europe is a leading fuel and convenience retailer with a network of 6000 bp and Aral branded retail sites in eight European markets and a team of around 13,500 colleagues serving millions of customers every day. Our vision is to become first choice for customers, improving our base business and creating our future business all with safety and customer centricity at the heart of what we do.

Job Overview:

Reporting directly to the Head of Trade Planning, Support and Proposition Development, the Support Lead will be responsible for maintaining the central SAP system, resolving store scanning issues through the Shops & Valeting Helpdesk, supporting the trading team in all aspects of buying administration and communication to sites, implementing all promotional activity on to SAP. The role covers circa 311 retail sites, implementing price changes based on the pricing strategy agreed by the Buyers. Provide effective support to the Branded Buying, Food Service, Partnership Management, and Offer Development & Sustainability teams in matters of product set-up, price, promo, and cost management

Shift Timing: 1:30PM to 10:30PM IST

Role & Responsibilities:

• Responsible for supporting the Trading team in all aspects of Trading administration

• Responsible for maintaining the central SAP system, supporting the trading team in all aspects of buying administration and communication to sites, and implementing all monthly and ad hoc promotional activity to ensure we have a great offer for customers

• Work alongside all trading functions to drive and support efficiencies and profitability, and ensure we deliver the best offer to bp customers

• Drive continuous improvement by working closely with IT&S and CVP&E to assess all opportunities for automation of processes and procedures

• Provide best in class support to Store Operations, resolving store issues within agreed SLA's through the Shops & Valeting Helpdesk and TSOL

• Manage all Trading costs and budgets, including revex, and monthly re-forecasting and invoicing of supplier income

• Manage the invoice matching process

• Manage/coach the country/cluster trading support team (people, capabilities, and development plans)

Experience & Qualification:

• Proven Strong analytical skills

• Retail Marketing experience

• Expert knowledge of SAP

• Ability to both conceptualise and translate key concepts into operational actions.

• Good standard of communication and influencing skills.

• 3 years’ experience working in a FMCG business desirable

• Commercial experience in a trading environment essential

• Third-party management experience essential

• Strong relationship management skills

• Track record in continuous improvement

• Experienced Team Leader

Skills & Competencies:

VALUES AND BEHAVIOURS:

• One Team - Put the team first

• Courage - Always aim to do the right thing based on bp's rules and standards and respond to challenges with resilience and reason.

• Excellence - Learn and apply the best practices of bp, act with professionalism and strive for excellent execution.

• Respect - Build strong relationships based on trust and honest discussion.

TECHNICAL COMPETENCIES:

• Relationship Management

• Retail Business Acumen

• Understanding Retail Financial Data

• Strong Influencing skills

• Retail Standards, Policies and Procedures

• Strong IT and Systems skills

You will work with:

• Reporting directly to Head of Trade Planning, Support and Proposition Development

• The Trading team - consisting of Supply chain, Buyers, Space planners

• bp Finance - Accounts payable and accounts receivable

• Retail Central Operations

• Central Convenience teams

• The SAP DART team (Accenture) P2P

• NCR and Diebold Nixdorf

• Infamatica

• ERST

• Various project teams around the business

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.