Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner!

Job Description

The Operational Security Management Specialist is technically skilled to support a business-critical Secure Remote Access solution, used within our Operational Technology environment. The Specialist is responsible for ensuring the solution's availability, optimal performance, reliability, and scalability. The role involves supporting existing and new users, onboarding new remote sites, and includes troubleshooting, maintenance, and continuous improvement of the solution to meet the evolving needs of our business.

This role is for fresh graduates for less than 2 years of experienced.

Let me tell you about the role

• Lead the end-to-end onboarding/offboarding and deployment of the Secure Remote Access solution, to identified Operational Technology sites

• Act as first response point of contact for service requests and issues.

• Input to the Secure Remote Access service incident response, change and problem management processes.

• Support management of an Azure Cloud Environment

• Contribute to Secure Remote Access Solution Knowledge Management processes

• Input to continuous improvement initiatives.

What you will deliver

• Creation and provision of agent package deployments and user access accounts.

• Configuration of applications & appliances, adhering to end to end process and procedures.

• Leading and/or participating in upgrades, patching, performance monitoring, disaster recovery, and capacity management activities within the solution Azure cloud implementation.

• Troubleshooting Secure Remote Access solution connectivity, application, user and endpoint issues, interacting with stakeholders on bridge calls and updating Incident records in the cmdb.

• Create, review and implement Secure Remote Access solution changes, interacting with multi stakeholder groups, and updating change request records in the cmdb.

• Participate in root cause analysis, retrospective change reviews and continuous improvement initiatives.

• Undertake user acceptance testing for the Secure Remote Access service portal and solution deployment tools, to improve user experience and optimize workflows.

• Supporting activities related to secure offboarding of the Secure Remote Access solution

• Create and maintain internal service and end user documentation.

• Deliver internal and user knowledge bursts and answer service consumer questions related to the use of the solution.

What you will need to be successful (experience and qualifications)

• Familiarity with enterprise Secure Remote Access solutions

• Experience in troubleshooting communication network and application issue’s within a large enterprise hybrid network environment.

• Knowledge and application of security concepts and best practices.

• Understanding of fundamental Azure cloud concepts.

• Ability to understand firewall rules and interpret associated logs.

• System and Application administration and associated documentation creation

• Experience in supporting a business-critical application within an operational environment

• Experience of Identity and Access Management administration within a large enterprise environment

About bp

bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.