Entity:

Customers & Products

Job Family Group:

Business Support Group

Job Description:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Szeged Team and advance your career as an

Business Support Junior Specialist – Retail Operations

The role holder will be responsible for supporting customer care activities and ensuring the smooth handling of financial, contractual, and compliance-related processes that underpin the operation of bp’s/Aral’s company-owned and dealer-operated service stations. By managing billing, vendor setup, and contractual obligations, you will safeguard operational continuity and compliance while enabling our retail network to run efficiently. Your contribution directly supports bp’s/Aral’s strategy of operational excellence, robust governance, and disciplined financial management.

In this role You will:

• Ensure Customer Careline Support: Handling of careline/social media service provider inquiries, temporary processing of fuel complaints, support in litigation procedures with external and internal lawyers, and drafting of text modules for careline/social media service providers.
• Energy cost management: Booking of electricity invoices for retail stations as well as registration and de-registration of electricity meters, depending on decap/NTIs.
• Compliance & controls: Execution of Counterparty Due Diligence checks for new retail sites as well as ongoing controls for existing partners, in line with internal requirements.
• Financial administration: Handling of fuel sales/purchases of residual volumes during service station takeovers or transfers. Preparation of the purchase agreement. Processing of payments in SAP. Monitoring of incoming transfers.
• Accounting & payments: Creation of POs and approval of LEBs after review, booking of non-PO invoices, and administration of pension contributions for service station partners. Completion of transfer forms for customer payments.
• Contract & communication support: Management of service station card topics (SPA for contracts, controlling, and communication).
• Systems & vendor management: Creation and maintenance of vendor records in SAP.
• Maintenance of the E&C register.

What You will need to be successful:

• Completed commercial training or degree in business administration, finance, or a related field, equivalent experience may be considered
• Experience in finance operations, or business support, ideally within a corporate or retail environment.
• Strong knowledge of SAP (PRE/TP1) and common MS Office applications (Excel, Outlook, PowerPoint).
• Familiarity with compliance requirements (e.g. CDD checks, Aravo-Tool) is an advantage.
• Strong understanding of contracts, laws and legal matters in German for contract drafting and individual development
• Analytical skills with attention to detail and accuracy.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Strong communication skills in English and German and the ability to collaborate across teams, with external suppliers as well as local contractors in Germany
• A proactive mindset with the willingness to improve processes and ensure efficiency.

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule: home office up to 2 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

Relocation may be negotiable for this role

Remote Type:

This position is a hybrid of office/remote working

Skills:

A/B Testing, Agility core practices, Business Performance, Chaos Engineering, Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Manipulation, Data Sourcing, Data strategy and governance, Data visualization and interpretation, Design Thinking, Digital Security, Extract, Measurement and metrics, Problem Solving, Relational Database Querying, Relational Data Modelling, Scripting, Stakeholder Management, Statistics, transform and load

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.