Entity:

Production & Operations

Job Family Group:

Communications & External Affairs Group

Job Description:

During the development and operations phases, key business objectives are:

• To ensure that construction is completed on time
• Operations run smoothly, with no harm to people and environment
• Mutually beneficial relationships with local communities are built and maintained.
• The purpose of the field-based CLO is to (1) support sustainable development and operations.

• The role of the office-based CLO is to provide professional support to the relations management with local community stakeholders living in the vicinity of the project site. The field-based CLO
• Acts as a key point of contact for community members to engage with
• Plays an integral role in implementing BP’s community relations strategy at the local level.

The position enables BP and local communities to build relationships based on trust and mutual respect; represents community concerns and grievances to the company, ensures issues are resolved promptly, fairly, and consistently; and secures and maintains broad and long-term community support for its activities.

Job Responsibilities

• Community insight: Understanding community expectations, needs, interests and concerns; recording and reporting on insights; and discussing them with colleagues. Analyzing community insights in light of their potential impact on project development. Explaining community insights and potential project impacts to managers and auditors.
• Community stakeholder mapping: Understanding and mapping various community stakeholders and their needs, interests and concerns in a way that can be used for project decision-making; discussing the results of stakeholder mapping with colleagues. Using stakeholder mapping techniques in risk identification; contributing to strategic planning to engage all local stakeholders appropriately.
• Information sharing: Ensuring that information about the project is effectively and appropriately shared with the community. Discussing project-related information with community members. Using basic information-sharing tools, including pamphlets, posters, media announcements, and simple social-media platforms, such as Facebook. Using complex information-sharing tools such as radio, social media forums and community meetings. Managing information-sharing processes relating to impact assessments, negotiation of benefit-sharing agreements, or processes of free, prior and informed consent (FPIC), if required. Ensuring the most appropriate information-sharing tools are used for different stakeholder groups, including vulnerable groups.
• Community engagement: Regular engagement with community members, including representatives of interest groups and ordinary households, with the aim of building the trust and respect of the community. Explaining the goals and aspirations of the project and discussing potential project impacts and opportunities with community members. Supporting community meetings by preparing information packages, arranging venues, posting advertisements, collecting feedback forms. Organizing community meetings in a format appropriate to the purpose and cultural preferences of the attendees; making public presentations, as required; and analyzing meeting feedback. Using complex community engagement tools, such as social media and community theatre, to establish a dialogue with local community members. Engaging with senior community decision-makers, including elected officials.
• Community consultation: Supporting the preparation of targeted information packages for community consultation. Accurately recording community views and concerns to input into consultation processes. Supporting information gathering for consultation purposes, including questionnaire surveys and community meetings; and supporting the management of community responses. Managing targeted company and community inputs into consultation processes. Managing complex tools for community consultation, including community meetings, online questionnaires and social media. Analyzing the results of community
• Crisis management: Supporting incident and crisis response activities, as required. Participating in incident and crisis response training. Explaining issues relating to safety, security and emergency risk to community members. Explaining to others what to do in case of an incident or crisis; coordinating incident and crisis response activities, where appropriate. Formal participation in an incident and crisis management team, as required. Developing educational materials for the community relating to safety, security, and emergency risks.
• Reporting and documentation: Reporting to line manager regarding own activities and the day-to-day situation in the community. Reporting against key performance indicators (KPIs). Reporting on major and minor incidents and emerging issues in the community. Reporting to company managers and others on team performance and the situation in the community. Assessing the risks associated with different types of reports coming from the community.
• Implementing standards and managing scrutiny: Following and conducting duties in line with company policies and procedures in community work. Applying international standards in local contexts. Supporting internal and external scrutiny exercises by providing information in an accurate and timely fashion. Participating in internal audit exercises. Taking representatives of external scrutiny bodies into the community and explaining the situation to them, how project performance meets good practice standards and how gaps are being addressed. Responding appropriately to critique and seeking continual improvement.
• Negotiation: Supporting negotiation processes between the company and the community by gathering information, preparing participants, providing notice, making sure people are aware of what is happening, and so on.
• Social investment: Support the project SI program, by providing information to the community on the goals and objectives of the program; supporting community meetings, and advising community members on how to apply to the program. Eliciting feedback from community members on the effectiveness of the program to feed into program assessment and decision-making. Contributing to implementation of the project SI program, by engaging with local leaders and potential recipients; identifying local needs and opportunities for support; and reporting on progress. Formal monitoring and evaluation of the SI program, using internationally accepted monitoring tools and techniques. Identifying risks and opportunities associated with the SI program and working with other teams to mitigate these risks.

Education

Degree or equivalent experience level or higher

Preferably in a subject that reflects knowledge and awareness of social, community and/or development issues. This might be a subject such as socio-economic development, human geography or

anthropology. Additional knowledge and qualifications relating to an environmental sustainability topic.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Advocacy, Advocacy, Agility core practices, Analytical Thinking, Brand visual standards, Business Acumen, Campaigning, Channel Management, Collaboration, Commercial Acumen, Communication, Content Design, Creating and measuring impact, Crisis Communications, Digital Communication, Digital Fluency, Employee Engagement, Influencing, Issues and Policy Management, Listening, Market Trends, Performance Consulting, Presenting, Social Impact Management, Stakeholder Engagement {+ 1 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.