Trading Support Assistant

Bp

Bp

Customer Service
Pune, Maharashtra, India
Posted on Sep 30, 2025

Entity:

Customers & Products


Job Family Group:

Business Support Group


Job Description:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging Technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!

Job Overview:

Provide effective support to the Branded Buying, Food Service, Partnership Management & Trade Planning teams in matters of product set-up, price, promo, and cost management. Support growth in category sales, margin and central income (CI) through producing/analysing accurate, detailed and timely administration and data; whilst building and maintaining positive relationships, with a strong bias towards customer.

Shift Timing: 1:30PM to 10:30PM IST

Role & Responsibilities:

  • Responsible for maintaining the central SAP system, resolving store scanning issues through the Shops & Valeting Helpdesk, Trading support online portal, supporting the trading team in all aspects of buying administration and communication to sites.

  • Handling and implementing all promotional activity onto SAP.

  • Day-to-day execution of all retail price and cost changes and settling up new lines within defined process.

  • Support trading team with administrative support across all areas ensuring accuracy of data entry into SAP.

  • Daily management of error resolutions from SAP.

  • Ensuring all supplier invoices are raised promptly and that invoices are paid on time.

  • Support trading team with all invoice matching queries.

  • New and change of product forms, promotional forms, turn-over and pricing documents, contact lists.

  • Support category buyers in maintaining supplier relationships and delivering profit – examples will include raising, tracking and chasing invoices, proof-reading and uploading terms / JBPs, arranging meetings.

  • DOA: Will have any relevant delegations of authority from line manager.

Experience & Qualification:

  • Experience - 1-2 years

  • Education - Degree level qualification preferred

  • Third-party management experience

  • Strong relationship leadership skills


Skills & Proficiencies:

  • Strong Administration Skills

  • Strong team working skills

  • Highly numerate

  • Commercial Competence

  • Experience of remaining highly motivated whilst handling pressure/conflict.

  • Strong team-working skills with the ability to work with others across the retail business.

You will work with:

  • Work alongside the wider business (i.e. marketing and retail operations) as required (i.e. comms).

  • Work closely with the wider trading team to support as required (i.e. supply chain demand.

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Travel Requirement

Negligible travel should be expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:

Adaptability, Authenticity, Collaboration, Communication, Continuous Learning, Courage, Creativity and Innovation, Curiosity, Decision Making, Digital Fluency, Ethical judgement, Excellence, Influencing, Knowledge Sharing, Listening, Managing volatility, Problem Solving, Resilience, Self-Awareness, Stakeholder Engagement, Stakeholder Management, Understanding Emotions, Writing skills


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.