bp is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide. We’re fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too –
working across our industry to improve people’s lives. It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. A culture that values everyone benefits all of us. That’s why, to help our people thrive, we nurture a truly diverse and inclusive environment.

Castrol is one of brands in bp’s portfolio. Our lubricants for automobiles and motorbikes are trusted for their high performance and quality by manufacturers, drivers and riders. Castrol also makes lubricants for many other applications on land, sea and in the air.

We acquired Castrol in 2002 and have maintained the brand’s commitment to specialization, innovation and collaboration. Today, Castrol products are sold in more than 150 countries and Castrol is the preferred lubricants partner for Renault, Volvo, Komatsu and many other businesses.

Castrol is helping to drive sustainability: our new strategy sets out aims for 2030 to save waste, reduce carbon and improve lives.

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Team and advance your career as a Business Integrator - Automotive Europe.

The role is a central customer contact for OEM business in relation to Factory Fill and Genuine Oil business, covering both engine oils and driveline products. The core aim is to support the retention, and expansion of customer business across a defined set of customers. The Business Integrator is encouraged to have a strong internal and external network:

• coordinating internally with key account managers, supply chain, technology, customer operations, customer service, quality management, global product stewardship and any other relevant functions
• regularly collaborating closely with multiple partners within their respective customers to ensure excellent customer experience, quick resolution of issues / queries and to identify further business opportunities

In this role You will:

• Handle relationship with customers and build a strong network across OEM production facilities across Europe
• Liaise with key customers across Castrol to ensure that a high quality/consistent offer and service is provided to all Factory Fill and Genuine Oil customers
• Support the preparation of cases, volume/mix planning, product introductions, labelling and packaging requirements, etc. Accountable for ensuring that customer specific requirements (CSR) are met
• Responsible for product implementation, leading the customer relationship as well as internal collaborate with technology, supply chain, GBS and customer operations, maintaining product quality and ensuring product re-qualification when vital
• Handle the unique IATF (International Automotive Task Force) requirements which are license to operate in the OEM First Fill & Genuine Oil business
• Prepare and support implementation of internal, external and customer-led audits and handle resolution of product supply and quality complaints / issues
• Identify future trends, product needs (incl. LTO product requirements) and new opportunities for the expansion of business with our customers and collaborate with technology and marketing.
• Build driven and profitable cases for, and support implementation of, new product / offer development, aligned with the ODIMS process.

What You will need to be successful:

• Bachelor’s degree or equivalent experience in relevant field of study
• 2-3 years of experience in a commercial or customer-facing technology or project role
• Proven track record to handle multiple customers and operate in a sophisticated business environment
• Shown project management experience
• Professional English and German language knowledge both in written and verbal
• Automotive proven experience is beneficial
• Technical interest and expertise is beneficial
• Account strategy & planning
• Customer Relationship Management

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path, including access to LinkedIn Learning, Coursera and GetAbstract
• Life and health insurance, medical care package, Employee Assistance Program with psychological and legal support
• Additional days off
• Equity matching program
• And many other benefits

Please read the content of the following Internal Reporting Procedure. Reading it signifies confirmation of familiarity with the content of the document. / Proszę przeczytać poniższą „Procedurę zgłoszeń wewnętrznych”. Przeczytanie jej oznacza potwierdzenie zapoznania się z treścią document. BPESE_Procedura_zgłoszeń_wewnętrznych_2024_PL_EN.pdf