Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

You will work with

Working closely with business teams, product managers and software engineers, the successful applicant will lead the delivery and operation of Castrol's global B2B digital portal, a one-stop shop for order management and customer service in our direct markets.

After the successful first wave of deployment in Europe and META, we are seeking to complete the next phase to roll out Castrol Shop in Asia Pacific and the Americas as we strive to modernise the customer experience for our B2B customers in these markets.

Working under the guidance of the CRM Commerce Product Lead, you will have a unique opportunity to participate in the initial design, build and deployment in new markets as well as taking responsibility for the ongoing operations in existing markets.

In this role the successful applicant will also work with 3rd party vendors, digital security and architecture to deliver the solution. Applicants will be experienced in digital customer service based on websites and apps, at scale.

Let me tell you about the role

As a Senior Enterprise Technology Engineer, you will play a role in shaping, building and securing enterprise-wide technology solutions, ensuring their resilience, performance, and compliance. You will provide deep expertise in security, infrastructure, and operational performance, driving large-scale transformation and automation initiatives. Your role will encompass system integration, cybersecurity, and operational continuity. You will be collaborating with business and technology senior leaders and architects working to establish robust technology roadmaps, and innovative security frameworks to safeguard critically important digital customer services.

What you will deliver

• Lead enterprise technology architecture, security frameworks, and platform engineering across enterprise landscapes.
• Ensure the end-to-end security of enterprise platforms, ensuring compliance with industry standards and regulatory requirements.
• Drive enterprise operations performance, optimising system performance, availability, and scalability.
• Lead enterprise modernization and transformation, ensuring robust integration with enterprise IT.
• Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform
• Contribute to governance, security standards, and risk management strategies aligned with global security policies.
• Design and implement automated security monitoring, vulnerability assessments, and identity management solutions for enterprise environments.
• Drive CI/CD, DevOps, test automation and Infrastructure-as-Code adoption for enterprise deployments.
• Ensure disaster recovery, high availability, and resilience planning for enterprise platforms.
• Engage with business leaders, technology teams, and external vendors to ensure enterprise solutions align with enterprise goals.
• Mentor and lead enterprise security and operations teams, fostering a culture of high performance, innovation, and continuous improvement.

What you will need to be successful (experience and qualifications)

Technical skills we need from you

• Bachelor’s degree or equivalent in technology, Engineering, or a related field.
• 5+ years of experience in enterprise technology, security, and operations in large-scale global environments.
• Superb communication skills and ability to connect with your peers through to senior leaders.
• Deep knowledge of ITIL, Agile, and enterprise IT governance frameworks.
• A passion for emerging technology trends, security best practices, and innovation.

Essential skills

• Technology Specialism : Customer-facing digital portals using technologies such as React JS, GraphQL, Amazon Web Services and open source frameworks for integration with ERP and other core application technologies. Applies their technology specialism to the coding and configuration of technology solutions within their specialist area(s). Includes management of the SDLC and delivery methodology appropriate to the area of technology specialism, quality management approach for code / config, and test methodologies appropriate for the specialism
• Operational performance: Management of continuous business outcomes, management of operational risk, availability, capacity, and management of all operational and compliance requirements of the specialist technology area
• Project management : Applies project management principles and practice appropriate to the technology specialism to manage change to meet evolving business needs
• Financial management : Skilled in the optimisation of financial outcomes to ensure work is continually refined for the best price/risk outcome in collaboration with business partners
• 5+ years of experience working on production systems. You’ll have supported these production systems and can demonstrate experience in continuous improvement of services and their non-functional characteristics to achieve high uptime.
• Understanding of the order to cash value chain such as order management, invoicing and query management.

Skills that set you apart

• You have a product-centric mindset that you used to understand business needs. You have the technical and interpersonal skills to collaboratively design scalable systems and engineering solutions that meet those needs
• A commitment to improvement of your products, your team and your self.
• You employ strong senses of empathy and curiosity to build the best possible experiences for the users of your products
• You focus on delighting customers with amazing user experiences and customer service

About bp

bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What we offer:

It’s crucial to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits include:

• Generous salary package including an annual bonus program and individual performance-based incentives.
• Additional EPF contributions totaling 15%.
• Excellent work-life balance & flexible working arrangements
• Collaborative environment that celebrates achievements, diversity, and culture
• Ongoing career development and progression opportunities in a global organization
• 16 weeks paid parental leave (4 weeks partner leave)

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytics, API and platform design, Business Analysis, Cloud Platforms, Coaching, Communication, Configuration management and release, Continuous deployment and release, Data Structures and Algorithms (Inactive), Digital Project Management, Documentation and knowledge sharing, Facilitation, Information Security, iOS and Android development, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Relational Data Modelling, Risk Management, Scripting, Service operations and resiliency, Software Design and Development, Source control and code management {+ 4 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.