Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

Essential Job Duties

BambooHR is on a mission to set people free to do great work. The role we’re looking to fill is a career-defining opportunity for a product leader passionate about building exceptional customer experiences. You’ll play a pivotal role in shaping the next phase of growth for BambooHR’s Benefits Administration product — enhancing scalability, usability, and value for customers as their needs become more complex.

We’re looking for a Senior Product Manager who thrives at the intersection of customer empathy, design partnership, and delivery excellence. You’ll help evolve the workflows, experiences, and integrations that power how customers manage their benefits within BambooHR. This is a hands-on, high-impact role for someone who’s motivated by solving meaningful problems and shipping work that matters.

You will:

• Partner closely with design and engineering to craft elegant, scalable solutions that simplify complex benefits workflows and improve customer outcomes.
• Develop a deep understanding of the benefits administration domain through customer research, data analysis, and ongoing collaboration with internal experts.
• Clearly define and prioritize problems that matter most to customers — turning insights into actionable opportunities.
• Drive clarity and alignment across cross-functional teams, ensuring that strategy, roadmap, and execution reflect shared priorities.
• Deliver solutions that balance long-term product evolution with near-term impact, using data and experimentation to learn quickly.
• Regularly evaluate product effectiveness through qualitative and quantitative feedback, identifying opportunities to improve usability and satisfaction.
• Foster a strong, collaborative triad with engineering and design, empowering each function to do its best work.
• Communicate decisions, rationale, and tradeoffs clearly to stakeholders at every level — driving alignment without slowing momentum.
• Leverage AI tools and principles to enhance discovery, definition, design, and delivery throughout the product development lifecycle.

What You Need to Get the Job Done

• You feel aligned with the BambooHR values.
• 5+ years of product management experience with a proven track record of delivering impactful, customer-centered products.
• Strong experience working with cross-functional teams — design, engineering, research, and operations — to bring ideas to life.
• Comfortable balancing creative and analytical thinking; you can zoom out to strategy and zoom in to detail.
• Technical fluency that allows you to engage effectively with engineers and make informed tradeoffs.
• Demonstrated ability to translate customer insights into product decisions that move key metrics.
• Skilled in Agile methodologies and experienced in both discovery and delivery.
• Organized, proactive, and decisive — you create clarity and momentum in complex environments.
• Experience in Benefits Administration, HR Tech, or other workflow- or compliance-heavy domains is preferred but not required.
• At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We expect our product managers to actively integrate AI into their work — from discovering insights and designing solutions to optimizing delivery and driving innovation. We’re building a culture of intelligent execution, where AI amplifies human impact.

What You'll Love About Us

• A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace
• Check out all our benefits that benefit you