Manage end-to-end global shipping for BPS units and spare parts, covering ocean freight (FCL and breakbulk), air freight, and multimodal transport

Plan and execute shipments across the full product range, recognising that different products have different shipping profiles: Ampd 200 ship in standard containers; Ampd 400 can ship containerised (tight fit) or as flat rack cargo; Ampd 800 ships as a standard 20ft high-cube container

Coordinate Out of Gauge (OOG) and flat rack shipments where required, including booking, lashing, securing, route surveys, and special handling

Handle logistics exceptions including rerouting, port changes, inspections, demurrage, and detention issues

Support in-market Sales Operations teams on in-country last-mile logistics, primarily in the US and UK/EU, with the ability to support all markets as required. In-market teams lead delivery execution; this role provides logistics expertise, carrier coordination, and route planning support

Support on coordinating road/rail transport to sites, including route planning for oversized or heavy loads, escort and permitting requirements, and site access logistics

Work with regional logistics partners to ensure reliable delivery to remote or constrained job sites

Serve as the primary point of accountability for dangerous goods compliance across all transport modes.

Ensure all shipments of lithium-ion battery systems comply with applicable DG regulations: IMDG Code (sea), IATA DGR (air), ADR (European road), DOT/49 CFR (US road), and equivalent local regulations in all operating markets

Manage DG classification, packaging requirements, labelling, and documentation including shipper’s declarations of dangerous goods

Maintain current DG certifications and ensure all freight forwarders and carriers hold appropriate dangerous goods handling approvals

Stay current on evolving lithium battery transport regulations and proactively flag changes that affect Ampd’s shipping operations

Build and manage a panel of freight forwarders, shipping lines, road carriers, and last-mile logistics providers across all operating regions

Run competitive tenders and negotiate rates, service levels, and contract terms

Establish and monitor carrier SLAs covering on-time delivery, cargo handling, DG compliance, and communication standards

Conduct regular carrier performance reviews and maintain a qualified supplier list

Develop contingency routing and backup carrier arrangements to mitigate disruption risk

Manage regional warehouse operations including receiving, storage, and outbound dispatch of BPS units

Note: inventory management of spare parts is owned by the Service team, and inventory of sales-ready units is owned by Sales Operations. This role is responsible for the warehouse facility, inbound/outbound logistics, and warehouse provider management — not stock decisions

Coordinate with warehouse partners on space planning, handling procedures for lithium-ion battery systems, and compliance with local storage regulations

Provide proactive, real-time visibility on unit shipment status and estimated arrival dates to Sales and Customer Experience teams

Ensure shipment tracking data is accurate and feeds into the company dashboard so Sales can track unit arrivals without chasing logistics manually

Work with the Software team to define and maintain the data integration between logistics tracking systems and the Ampd dashboard

Communicate proactively on delays, exceptions, or schedule changes to all affected internal stakeholders

Prepare logistics cost estimates including transportation cost forecasting and end-to-end landed cost analysis

Understand customs duties and tax regulations across operating markets, and advise on HS code classification to optimise clearance and cost efficiency

Analyse total landed cost structure to support business planning and pricing decisions

Identify and execute cost reduction initiatives across route optimisation, carrier negotiation, mode selection, and container utilisation

Develop and maintain logistics SOPs, supplier management processes, and operational standards

Identify, assess, and mitigate logistics risks including delays, customs issues, compliance gaps, and cargo damage

Drive continuous improvement in logistics performance, cost, and reliability

7+ years of experience in international logistics, ideally in a hardware or industrial product company

Demonstrated experience with dangerous goods shipping, specifically lithium-ion batteries or equivalent Class 9 hazmat cargo. Current DG certification strongly preferred

Strong experience with in-country road and rail transport logistics, including oversized or heavy load planning, permitting, and carrier coordination

Experience managing freight forwarder and carrier panels, running tenders, and holding providers to SLAs

Solid understanding of FCL, breakbulk, and multimodal shipping methods

Experience with customs compliance, HS code classification, and landed cost analysis across multiple jurisdictions

Strong capability in logistics cost analysis, budgeting, and cost reduction

Experience in International shipments from China to US, UK/EU, Australia, Middle East, or Southeast Asia logistics operations

Excellent cross-functional communication skills — comfortable working across sales, service, supply chain, finance, and software teams

Familiarity with logistics systems (TMS, ERP) and ability to work with software teams on data integration

Fluent English and Mandarin communication skills (written and verbal)